{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Saudi Arabia on orders of {{ site.currencySymbol }}{{ site.delivery.freeThreshold }} or more; a flat {{ site.currencySymbol }}{{ site.delivery.fee }} delivery charge applies under that. Please allow 5 to 7 days, as screens are cut to order.",
    "content": "Shipping & Delivery Last updated: August 2026 Where we deliver We deliver right across Saudi Arabia, including Riyadh, Jeddah, Mecca, Medina, Dammam, Khobar, Dhahran, Tabuk, Abha, Hail, Buraidah, Najran, Jizan, Al Khafji, Al Hofuf, Al Qatif, Al Jubail, Yanbu, Arar, Sakakah, Taif, Al Baha and everywhere in between. What it costs Express delivery is a flat SAR 99. Orders of SAR 200 or more are delivered free. The charge is shown at checkout before you pay, and it is charged as a delivery option rather than as a line item, so a discount code only ever reduces the price of the goods. How long it takes Allow 5 to 7 days. Screens are prepared to order rather than picked off a shelf, which is what takes the time. We will tell you if anything is going to run longer than that. Tracking Every order ships with tracking. You get a link by email as soon as your order leaves us. If it has not arrived, check your spam folder first, then contact us with your order number and we will resend it. If a parcel is late, lost or damaged Until the goods reach you, the risk is ours. If a parcel is lost or arrives damaged, contact us at theteam@insectscreenssaudiarabia.com with your order number and we sort it out, either by replacing the order or refunding it. You do not need to chase the carrier yourself. Getting your address right Please check the delivery address before you pay. If a parcel comes back to us because the address was wrong or nobody could take delivery, we will resend it, though a second delivery charge may apply.",
    "url": "https://insectscreenssaudiarabia.com/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Your 7-day right of withdrawal from receipt under the Saudi E-Commerce Law (Royal Decree M/126 of 2019) and its Implementing Regulations, in the circumstances the law defines. Goods must be returned in clean, resaleable condition. Screens already cut to your own measurements may fall outside it.",
    "content": "Refunds & Returns Last updated: August 2026 Your 7-day right of withdrawal As a consumer buying online in Saudi Arabia, you have the right to withdraw from your purchase within seven days of receiving the goods under Article 13 of the E-Commerce Law (Royal Decree M/126 of 2019), in the circumstances that law defines: broadly, that the goods have not been used and you have not received the benefit of them, and that they are not goods made to your own specification. To withdraw, send us a clear statement by email at theteam@insectscreenssaudiarabia.com with your order number before that period ends. Any clear statement will do. What you get back We refund the price you paid, using the same payment method you used. The law requires the refund to follow your withdrawal without undue delay, and in practice we process it as soon as the goods reach us. You pay the direct cost of returning the goods unless the return is because of our error. Unrolling a screen and offering it up to the window is fine. Cutting it to size is not, because it cannot then be resold. Screens made to your measurements If we make a screen to the measurements you give us, for example through our quote service, it is made to your own specification, and the E-Commerce Law excludes custom-made goods from the withdrawal right once we have started making it. We say this on the quote form too, so you know before you order. This is a different thing from a standard size that you cut down yourself at home: standard sizes keep the full withdrawal right until you cut them. If anything is wrong with a made-to-measure item, just contact us. Faulty or incorrect goods are always put right, and the exclusion above does not touch your rights over defects. If something is faulty If your order arrives faulty, damaged or not as described, contact us and we will put it right at no cost to you: repair, replacement or refund, and we cover return costs for faulty items. Your rights are protected under Saudi consumer-protection rules overseen by the Ministry of Commerce, including the Anti-Commercial Fraud Law. How to start a return Email theteam@insectscreenssaudiarabia.com with your order number and tell us whether you are withdrawing or reporting a fault. We reply with the return address and the next step. Please do not send anything back before you hear from us, so your parcel does not go astray. Consumer dispute resolution If a dispute arises we would much rather settle it with you directly, so please contact us first. If we cannot resolve it, you can raise a consumer complaint with the Ministry of Commerce ( mc.gov.sa ), and disputes under the E-Commerce Law go to the Committee for the Settlement of E-Commerce Disputes established under that law.",
    "url": "https://insectscreenssaudiarabia.com/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How MagneticScreens Saudi Arabia collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated: August 2026 This Privacy Policy explains how MagneticScreens Saudi Arabia (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\") collects, uses, shares and protects your personal information when you visit insectscreenssaudiarabia.com or buy from us. We handle your data in line with the Personal Data Protection Law of Saudi Arabia (PDPL, Royal Decree M/19 of 2021, as amended) and its Implementing Regulations, supervised by the Saudi Data & Artificial Intelligence Authority (SDAIA). Who is responsible The controller for your data is Caruso Consulting Co Ltd, trading as MagneticScreens Saudi Arabia. Our administration and registered addresses are in the footer of every page and on the About page. You can reach us about anything on this page at theteam@insectscreenssaudiarabia.com . What we collect and why Order data. Your name, email address, delivery address, phone number and order contents. We need these to perform the contract with you. We never see or store your full card number: payments go through Stripe or PayPal, who are the ones handling card data. Enquiry data. What you send us through a contact or quote form, so we can answer you. Analytics data. Only if you consent. See the Cookie Policy for what is set and how to change your mind. How long we keep it Order records are kept for as long as Saudi tax and commercial law requires. Enquiries that do not become orders are deleted once the matter is closed and there is no longer a reason to keep them. Who we share it with Only the parties needed to get your order to you and to run the site: our payment providers (Stripe, PayPal), our email provider, our delivery partners, and our hosting and analytics providers. They act on our instructions, or as controllers in their own right where they set their own purposes, as payment providers do. We do not sell your data. Some of these providers process data outside Saudi Arabia. Where they do, the transfer is made in accordance with the PDPL's rules on transfers outside the Kingdom and the conditions its regulations set. Your rights Under the PDPL you have rights to be informed about how your data is used, to access your data, to request correction, and to request destruction of data that is no longer needed, along with the right to withdraw consent at any time without affecting what was lawfully done before you withdrew it. To exercise any of these rights, email us at theteam@insectscreenssaudiarabia.com . We respond within the period the PDPL and its regulations require. You can also raise a concern with the supervisory authority, the Saudi Data & Artificial Intelligence Authority (SDAIA) ( sdaia.gov.sa ). Security The site runs over HTTPS, payment pages are handled by our payment providers, and access to order data is limited to the people who need it to fulfil your order.",
    "url": "https://insectscreenssaudiarabia.com/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from MagneticScreens Saudi Arabia.",
    "content": "Terms & Conditions Last updated: August 2026 These Terms & Conditions govern your use of insectscreenssaudiarabia.com and any purchase you make from MagneticScreens Saudi Arabia (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\"). By using our website or placing an order, you agree to these terms. Please read them carefully. Our administration and registered addresses are in the footer of every page and on the About page. How a contract is formed The products shown on this site are an invitation to you to place an order, not a binding offer. Your order is the offer. A contract comes into being when we accept it, which we do by sending you an order confirmation email or by dispatching the goods, whichever happens first. Our information duties as an online seller follow the E-Commerce Law (Royal Decree M/126 of 2019) and its Implementing Regulations. Prices and payment All prices are in Saudi riyal (SAR). Delivery is charged separately and shown before you pay: SAR 99 flat, or free on orders of SAR 200 and over. Payment is taken at checkout by card through Stripe or through PayPal. We do not store your full card details. If a price is obviously wrong, for example through a typing error, we will tell you before dispatch and you can confirm the corrected price or cancel at no cost. Delivery We deliver throughout Saudi Arabia. Times, costs and what to do if a parcel goes missing are on the Shipping page. Cutting a screen to size Every standard screen is designed to be cut down at home to fit your own opening. Order the size above your measurement. Once you have cut a screen it cannot be returned as unwanted, though your rights over faulty goods are unaffected. Screens we make to your measurements are covered separately on the Refunds & Returns page. Your right of withdrawal You have a seven-day right to withdraw from your purchase, counted from receipt of the goods, under Article 13 of the E-Commerce Law (Royal Decree M/126 of 2019), in the circumstances that law defines. The full explanation, including the exclusion for goods made to your own specification, is on the Refunds & Returns page. Faults and guarantees Your rights over goods that are faulty, not as described or not fit for purpose are protected under Saudi consumer-protection rules overseen by the Ministry of Commerce, including the Anti-Commercial Fraud Law. Nothing in these terms limits those rights or any other right you have as a consumer that cannot be excluded by agreement. Acceptable use Please do not misuse the site: no attempting to break into it, no scraping it for a competing catalogue, and no using it for anything unlawful. We may withdraw access if you do. Our liability Our liability is set out on the Limited Liability Indemnity page. Nothing there or here excludes liability that cannot lawfully be excluded under Saudi law. Changes to these terms We may update these terms. The version that applies to your order is the one published when you placed it. Governing law and disputes These Terms are governed by the laws of the Kingdom of Saudi Arabia. We would much rather settle any dispute with you directly, so please contact us first at theteam@insectscreenssaudiarabia.com . If we cannot resolve it, consumer complaints about online purchases can be raised with the Ministry of Commerce, and disputes under the E-Commerce Law go to the Committee for the Settlement of E-Commerce Disputes established under that law.",
    "url": "https://insectscreenssaudiarabia.com/terms-and-conditions/"
  }
}